Delivery Information

Dispatch

We aim to dispatch all orders within 1-2 working days.

Working days are defined as Monday – Friday (excluding bank and public holidays) - any orders made after the cut-off will be processed the next working day.

Delivery

Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbor to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbor or at your local post office, they will leave a card for you telling you where it is.

Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.

You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.